IMPORTANT NOTES:
Kindly email your reference photos to [email protected] within 3 days and state your order number in the email subject header. If there are any little elements in particular (e.g. a favourite pet toy, a bowtie, crown etc.) that you would like to include in the artwork, please mention this in the email body and I will try my best to include them within the space restraints.
The turnaround time for each order is approximately two (2) weeks on average – it may be more or less depending on the amount of orders received. If you are ordering these for a particular occasion (especially before Christmas where shipping times are usually slower due to the holiday rush), please take note of the shipping time on top of the processing time aforementioned and plan accordingly. You may check our shipping policy here.
Due to the nature of wood, please allow for some slight variation in shape, thickness, and overall size. Some wood slices will also have more bark than others. No two will be the same.